Privacy Policy

1. Controller

The data controller is Kontrastudio OÜ, registry code 17433973, registered office Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia. For privacy questions, contact team@kontrastudio.eu.

2. Personal data we process

Kontrastudio processes personal data only where needed to operate the website, respond to inquiries, provide digital products and app-related functionality, process purchases, and handle review services.

• name and email address
• inquiry, order, and communication details
• payment and transaction information processed through payment providers
• account, profile, application, CV, biography, repertoire, education, media-link, or career information entered into Kontrastudio tools
• files, recordings, links, scores, images, texts, or other materials submitted for review
• technical information such as device, browser, IP address, cookie preferences, log data, and basic usage data where applicable

3. Purposes of processing

• responding to inquiries and requests
• operating the website and app-related workflows
• providing access to digital products and paid unlocks
• processing orders, payment records, invoices, tax, and accounting documentation
• providing review services requested by the client
• maintaining business records
• improving product quality, service quality, security, and user experience
• complying with legal obligations

4. Legal bases

Depending on the context, Kontrastudio processes personal data on one or more of the following legal bases under the GDPR.

• performance of a contract: to provide paid products, app-related functionality, digital delivery, or review services
• legitimate interests: to respond to inquiries, protect the website, improve services, and maintain business records
• consent: for optional cookies, marketing, or processing that specifically requires consent
• legal obligation: for accounting, tax, company, compliance, and consumer-law obligations

5. Payment providers and service providers

Payments may be processed by third-party payment providers. Kontrastudio does not store full payment card details. Payment and transaction data are processed by the relevant providers according to their own terms and privacy policies. Kontrastudio may also use technical, hosting, email, analytics, product-delivery, or administrative service providers where needed to operate the business.

6. Review materials

Materials submitted for review are treated as confidential working materials. Kontrastudio does not publish or sell submitted materials. Materials may be accessed only where necessary to provide the requested service, operate the business, comply with law, resolve disputes, or with the client’s permission.

7. Retention

Personal data is kept only for as long as reasonably necessary for the purpose collected, unless a longer period is required or permitted for legal, accounting, tax, security, contractual, or dispute-resolution reasons. Review materials may be deleted, returned, or archived after completion depending on the nature of the engagement, legal requirements, and operational need.

8. Cookies

This website uses essential cookies and may use optional cookies for analytics, embedded services, payment-related functionality, or user preferences. Optional cookies are used according to the cookie consent controls available on the website. Users can update cookie preferences through the footer.

9. International transfers

Where service providers process personal data outside the European Economic Area, Kontrastudio relies on appropriate safeguards where required by data protection law.

10. Your rights

Under the GDPR, you may have rights to access, correct, erase, restrict, object to processing, withdraw consent, and request data portability. These rights may be subject to legal conditions and exceptions. To exercise these rights, contact team@kontrastudio.eu.

11. Supervisory authority

You may lodge a complaint with the Estonian Data Protection Inspectorate or with the supervisory authority in your country of residence.

12. Updates

Kontrastudio may update this Privacy Policy. The version published on this page is the current version.